questions
Common questions.
Plain answers about how the service works. If yours isn't here, ask us on a call.
01
How are you different from ChatGPT, Claude or other AI tools?
Connected AI tools can research, draft and automate parts of this work. Avitus provides the managed service around them. We set up the agreed referral process using the information and examples you approve, then operate, monitor and troubleshoot it. You keep important decisions and lead substantive conversations.
02
Can you help with relationships we already have?
Yes. We review selected relationships first and agree priorities alongside new partners. Existing-contact support is optional, for up to 20 contacts with a useful reason, approved message and agreed date. You personally send past-client messages.
Partner check-ins follow requested or agreed dates. Otherwise, the default is three weeks after a meeting, then every four to six weeks, pausing after two consecutive unanswered check-ins. We track what we can confirm from permitted emails and your updates, along with agreed next steps. Optional WhatsApp drafts and reminders depend on your updates. We do not read or send WhatsApp messages.
03
How do you find contacts and protect our information?
We research public business contacts and prospective referral partners against your approved brief. Newly researched email addresses need evidence on the business's website or an official profile linked there, plus a mailbox check. Verification guarantees neither delivery nor permission to contact.
Private clients come through permission-based introductions or selected relationships you supply, with conversations led by you. We use only authorised information and approved material, keep studio records separate, and agree account access and providers before launch. We do not request full private client lists or confidential design files.
04
Who sends the emails?
Partner outreach and replies use your approved Gmail. Summaries and approval requests come from Avitus, with grouped updates during agreed business hours. Individual approval is the default. During the first two live weeks, you approve every first-email and follow-up pair and every reply. After those two weeks, first outreach and some routine replies can be sent without individual approval, but only after readiness checks, our review and your separate written permission for each agreed scope. Fees, availability, project commitments, proposed meeting times and referral terms remain your decisions.
Up to three first emails go out per business day. If there is no reply, one cold follow-up can be sent from seven calendar days after the first email was sent, as long as your approval or separate written permission still allows it. It must also fit the agreed business days, pauses and sending limits. If you take over a conversation, its automated messages stop until you tell us to resume. We monitor only the agreed outreach emails during agreed hours. We cannot promise an immediate response or track every conversation across your inbox and WhatsApp.
05
Do you guarantee referrals or projects?
No. Introductions, projects and revenue are not guaranteed. We report substantive responses, useful meetings, agreed next steps, introductions and effort, including zeros. Sending volume measures delivery, not commercial success.
Reviews at service days 30, 60 and 90 help you decide whether to continue, adjust or stop. Your right to end the service under the agreement is not limited to those dates.
06
What happens after the 90 days?
The pilot covers 90 service days, adjusted for agreed pauses. We propose continuation by service day 75 and review results at service day 90. Renewal is not automatic.
Continuing needs written agreement on price and terms, with monthly reviews after renewal. If the pilot ends without that agreement, or either side ends the service earlier, we stop outreach and stop using your information to run the service. We hand over the agreed records.